Frequently Asked Questions (FAQs)

1. What is Dolphin Life Sciences?

Dolphin Life Sciences is a generic pharmaceutical company based in Hyderabad, India. We specialize in providing high-quality, affordable medicines through trusted third-party manufacturing. Our product range includes tablets, capsules, syrups, injections, ayurvedic products, personal care items, and more.

2. When was Dolphin Life Sciences established?

Dolphin Life Sciences was incorporated in 2023 with the mission of making healthcare more affordable and accessible to everyone.

3. Where are your products manufactured?

Our products are manufactured in collaboration with trusted third-party manufacturers who adhere to Good Manufacturing Practices (GMP). This ensures that every product we offer meets the highest standards of quality and safety.

4. Are your medicines safe?

Yes, all of our products undergo rigorous quality control testing to ensure they meet industry standards for safety, effectiveness, and reliability. We adhere to strict manufacturing guidelines to maintain the quality of our medicines.

5. What types of products do you offer?

We offer a wide range of pharmaceutical products, including:

• Prescription medicines: Tablets, capsules, syrups, injections, etc.
• Over-the-counter (OTC) products: Dolphin Inhaler, Chetty Balm, Gripe Water, etc.
• Ayurvedic products: Herbal-based healthcare solutions.
• Personal care items: Lotions, adult diapers, and sprays.

6. Do you sell directly to consumers?

Currently, we supply our products through authorized distributors, retailers, and pharmacies. For bulk or business inquiries, you can contact us directly.

7. How can I place an order for your products?

You can place an order through our authorized distributors and retailers. If you’re interested in bulk purchases, please contact us directly through our website or by email.

8. Do you offer international shipping?

At the moment, our products are primarily available in India. For international shipping inquiries, please contact us directly to discuss your specific requirements.

9. How can I contact Dolphin Life Sciences for inquiries?

You can reach us by:

• Email: dls.dolphinlife@gmail.com
• Phone: +91 968 968 9494 / +91 80081 94621
• Business Hours: 10:30 AM – 8:00 PM (Monday to Saturday)

10. Are your products affordable?

Yes, we strive to make healthcare affordable for everyone by offering high-quality generic medicines at a fraction of the cost of branded medications. Our goal is to provide cost-effective solutions to meet your healthcare needs.

11. Do you have a return or exchange policy for your products?

Due to the nature of pharmaceutical products, we do not accept returns or exchanges. If you receive a damaged or defective product, please contact us immediately, and we will resolve the issue as per our customer service policy.

12. How do I know if a product is available in stock?

You can inquire about product availability by contacting our customer support team via phone or email. We will be happy to provide up-to-date stock information for the products you are interested in.

13. Do you provide customer support for any product-related concerns?

Yes, we offer comprehensive customer support for any questions or concerns related to our products. You can contact our support team through the provided email or phone numbers.

14. Can I learn more about your products online?

Yes, we provide detailed product information, including specifications and descriptions, on our website. For additional details, you can also reach out to us via email or phone.

15. Do you offer any discounts or promotions on your products?

Currently, we do not have any ongoing promotions or discounts. However, we strive to keep our products affordable and offer excellent value for money. For bulk orders or business inquiries, feel free to contact us for pricing discussions.